Reply Desks is the support inbox for Shopify stores. Every email, the customer's full order history, and one-click refunds or store credit live in one place, so your team answers faster without juggling tabs.
Unified inbox
Email, every past conversation and the customer's Shopify orders side by side.
Refunds and store credit
Issue refunds or store credit right in the thread. You never leave to open Shopify.
AI that helps
Thread summaries and suggested replies, drafted in the customer's language.
Live order tracker
A public, branded page your customers can watch resolve in real time.